Documentation – Your IT “Canary in a Coal Mine”

Documentation – Your IT “Canary in a Coal Mine”

I consistently hear the same technology concerns from business owners and executives: they don’t know what’s happening inside their IT. They trust their MSP or IT team, but without documentation, how can you truly know what’s being done or if it’s even being done at...
It’s the People, Stupid

It’s the People, Stupid

Have you ever heard the technology acronym PEBKAC? Or maybe PICNIC or an ID-10T error? If not, I’ll let you in on this secret IT slang: PEBKAC – “Problem Exists Between Keyboard And Chair” PICNIC – “Problem In Chair Not In Computer”...

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