At Waident, we want our tech people to think like business people.
We want the first thing that IT thinks about when starting a task is “How will this impact the users?” How will it impact their jobs, their time doing their tasks, the effort to learn a new approach, or maintain a new piece of tech? By thinking this way, we ensure that a client’s technology is keeping its people productive, its enterprise running, and its data safe.
That’s exactly what pragmatic business owners demand.
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John Ahlberg
CEO and Founder
Specialties – Cyber Security, Strategy, Sales, Marketing
Before Waident work – CIO of national financial services firm
Started Waident – 2004
Hobbies – Fly fishing, Golf, Aikido, Disney, Hanging out with family
Carl Ba-ad
Client Support Analyst
Specialties – Tier 1 troubleshooting and support
Before Waident work – AT&T Outside Telecommunications Technician
Started at Waident – 2022
Hobbies – Exercising, movies, playing with my dogs Winston and Cooper
James Dodin
Lead Support Analyst
Specialties – Advanced Malware Troubleshooting, SSL Certificate/Web Hosting, Office 365 Migrations
Before Waident work – Dish Network Installer
Started at Waident – 2012
Hobbies – Music, Video Games, Golf
Chris Gamboa
Client Support Analyst
Specialties: Frontline helpdesk support
Before Waident: Graduated with Bachelor’s in Economics and Computer Management and Information Systems, worked at an MSP
Started at Waident: 2023
Hobbies: exercise, tabletop, and video games.
Hans Ashman
Senior Systems Engineer
Specialties – Virtualization, Backups, Storage, Hardware, Windows/Exchange
Before Waident work – Merrimac Solutions, US Navy, Scantron Service Group/Harland Technologies, Hollywood Casino Aurora
Started at Waident – 2012
Hobbies – Sci-fi, tabletop and video games
Paul Connolly
Director of Service Delivery
Specialties: Managing helpdesk and IT teams, problem-solving, IT strategy
Before Waident: Managed an IT service company
Started at Waident in January 2023
Hobbies: Astronomy, Billiards, Exploring Chicago with my wife
Jackie D’Ambrosia
Director of Finance/HR
Specialties – Accounting, Office Management, HR, and Chairman of the Funsie Committee.
Before Waident work – Finance and accounting have always been my passion. My current role at Waident is the perfect blend of my education, passion, and experience.
Started at Waident – 2016
Hobbies – Cooking, reading, dance, and most recently, IMPROV!
Rene Garcia
Client Support Analyst
Specialties – Client Relationships
Before Waident work – DyoPath Support Troubleshooting & Mobile application Troubleshooting / BMO Harris Relationship Banker
Started at Waident – 2022
Hobbies – Gaming, Hiking, Gym
Patrick Giantomasso
Chief Information Security Officer
Before Waident work – Worked as an IT admin for a car dealership for a few years, and also as an engineer for a pumping company
Started at Waident – 2013
Hobbies – If it’s competitive count me in! Soccer, Golf, Racquetball.
Jack Havlicek
Client Support Analyst
Specialties: Customer Service and Communication
Before Waident Work: UW-Madison DoIT Network Services Student Intern, State of Wisconsin Investment Bureau IT Intern
Started at Waident: 2022
Hobbies: Cooking, Hunting, Golfing, Fishing, Watching sports, Trivia
Greg Kachoris
Service Delivery Manager
Specialties – Networking, Security, Firewalls, MFA, VDIs
Before Waident work – Merrimac Solutions, ETS Technology solutions, Peters & Associates
Started at Waident – 2017
Hobbies – Woodworking, Home Improvement Projects, Sports, Dogs
Ed Konecki
Project Manager
Specialties – Project Management and Project Design and Planning
Before Waident work – Chief Technology Officer, Apex Consulting Group 2007 – 2010; Director of Information Technology RMG Enterprises 2003 – 2007
Started at Waident – 2010
Hobbies – Electric Railway Preservation including President of the Fox River Trolley Museum in South Elgin, IL and Vice President of the Shore Line Interurban Historical Society based in Lake Forest, IL
Brian LaTulip
Client Support Analyst
Specialties – Hardware and software troubleshooting
Before Waident work – Help Desk Technician for an MSP, Computer Science student
Started at Waident – 2023
Hobbies – Gaming (mostly competitive FPS and MMO’s), Programming, Cooking, NFL
Charles Giles
Client Support Analyst
Specialties – Customer Service
Before Waident work – Served in Navy for 9 years. Did Government Contract work. Various Helpdesk positions.
Started at Waident – 2015
Hobbies – Spending time with family, watching historical documentaries, playing basketball, and cooking
Sean Hanna
Chief information Officer
Specialties – Understanding client’s business needs and utilizing technology to meet them, Clear communication, Problem Solving
Before Waident work – Network/System Administrator Cohen Financial.
Started at Waident – 2008
Hobbies – Making and listening to music, Cooking/Baking, Brewing beer, Sports
Natalia Kapustina
Marketing Specialist
Specialties – Digital Marketing, Social Media, Communications
Before Waident work – IT start-up, Commercial Bank
Started at Waident – 2022
Hobbies – Traveling, Learning Spanish, Improv.
Natasha Kostrewa
Director
Specialties – Strategy, Support, Client Management
Before Waident work – Account Manager at TechSquad IT
Started at Waident – 2015
Hobbies – Spending time with my family, travelling, and finding good brunch spots
Jared Muszytowski
Client Support Analyst
Specialties: Frontline helpdesk support and client-focused support
Before Waident: Technical Diploma from Waukesha County Technical College. Worked at Kwik Trip for five years.
Started at Waident: 2023
Hobbies: Gaming, Old-Time Radio, Classic Movies, and Woodworking
Mike Spellman
Sr. Systems Engineer
Specialties – network management & security; Office 365; Palo Alto & Cisco networking; Windows; MacOS; computers in general…
Before Waident work – studied Computer Science at Western Illinois, before that, worked a little construction (family business)
Started at Waident – 2010
Hobbies – recently got into Formula 1 and I look forward to the race weekends all week long. I have built a pretty extensive racing simulator I play in my living room. I’m getting into 3d printing, design, and electrical engineering a bit, as I create some custom electronics for my racing rig. Other than that, I enjoy most sports, and I have two English Pointers who love to go on runs with me before work.
Mike Thomas
Client Support Analyst/Client Manager
Specialties – Customer service
Before Waident work – Marine Corps
Started at Waident – 2017
Hobbies – Hunting, riding my Harley, going to the gym, and being a taxi driver for my daughters
Natalie Warner
Client Support Analyst
Specialties: Purchasing, Frontline helpdesk support, hardware management, and client-focused support and solutions
Before Waident: Graduated with Bachelor’s at UIC
Started at Waident in May, 2022
Hobbies: Movies, Traveling, Swimming, Golf, Video games, Coding, and Anime
Brenda Quinn
Business Operations Administrator
Specialties – Office Management, Finance, HR
Before Waident work – Merrimac Solutions, Wells Fargo Advisors
Started at Waident – 2012
Hobbies – Spending time with family and friends, traveling, sports
Gerry Rekau
Client Manager
Specialties – Customer Service, Report Generation, Morale
Before Waident work – Adult Probation Officer
Started at Waident – 2022
Hobbies – Gaming, Rowing, Anime, Writing
Sherice Stewart
IT Coordinator
Specialties – Customer Service
Before Waident work – Deployment Lead for Wheaton Franciscan Healthcare (now Ascension)
Started at Waident – 2015
Hobbies – Online mystery gaming, puzzles, reading, and traveling
Dan Szuba
Sr. Security Analyst
Specialties – Cyber Security and Networking
Before Waident work – Went to college while working in the fitness and construction industry
Started at Waident – 2019
Hobbies – Snowboarding, adventuring, and camping
John Quinn
Principal
Specialties – Sales, Strategy, Storage Architectures, Cloud Technologies
Before Waident work – Merrimac Solutions, Acxiom, Ford, EDS
Started at Waident – 2005
Hobbies – Coaching Little League Baseball, Watching Sports, Playing Billiards
Skyler Weishaar
Sr. Client Support Analyst
Specialties – Client communication, project deployment, server/firewall maintenance
Before Waident Work – Network Engineer for UW-Whitewater and other MSP’s
Started at Waident – 2021
Hobbies – Soccer, motorcycles, board games, video games, anime shows
