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I know I started "getting old" when a few years ago when I bent over to speak to my daughter and my lower back went out and has never been normal since then. Working out regularly, and doing daily stretches with core exercises is keeping me normalized, but sitting for...

Have you called your ISP or cable TV provider recently? Probably not, but you should. I use AT&T U-Verse at home for TV and Internet. Have had it for years and it works great. Recently I noticed that the bill seemed high compared to all of the TV commercials I...

Hopefully it is on your radar to upgrade any old machines you have running Windows XP. Microsoft announced about a year ago that the support for XP will be ending in April of 2014. So will it really matter? Yes it will, but not in a dramatic manner where an old system...

I get asked, what is best – have your own email server or put it all in the cloud? There is no one right answer to this question – as always, there are different angles to consider, different company needs to meet. In general, I recommend clients investigate...

Last month I talked about a Forbes blog entitled “3 Reasons Why Great Companies Stop Growing—And the Solution” which said, “When companies grow, they come to certain places where the things that used to work, the things that created that level of success, don’t work...

A Forbes blog entitled “3 Reasons Why Great Companies Stop Growing—And the Solution” said it well, “When companies grow, they come to certain places where the things that used to work, the things that created that level of success, don’t work anymore. We call these...

You remember that moment in the classic movie The Wizard of Oz when Toto pulls back the curtain on the blustery man behind “the great and powerful Oz”? The moment when you think, really, he’s not so scary after all? Like the Wizard, too often IT companies fuel, rather...

A while back I wrote about documentation in a blog entitled Canary in the Coal Mine. The presence (or lack thereof) of documentation can serve as an early warning system on the health and stability of your tech support.  Since that time, I’ve had a lot of people ask...

The best kind of friend is the one who will tell it to you straight. He won’t hum and haw and pretend to love your idea because he doesn’t want that awkward moment of truth. She trusts your relationship enough to know that while the truth can sting in the moment, in...