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Baffle ‘em with B.S.
Technology consultants – I’m not a big fan. And I don’t think I’m alone. Sure, some large companies need consultants, but I believe that smaller firms should steer clear of them. Frankly the larger companies don’t really need them either, but that is another blog...
Sometimes Technology Sucks
Being the company sales guy, my first question to prospective clients is about their current IT support experience. Oh, the stories I have heard. Just a couple of weeks ago I had an executive say his current IT support situation sucks and ask if we suck as well. ...
Finding the Perfect Match
Potential strategic partners abound, but good ones are hard to find. What makes a good partner? I look for three characteristics. First, they are customer focused -- someone who will have my clients' best interests at heart. They value service before selling....
Sh*t Happens
There, I said it. Sh*t happens. Let’s face it – bad things occur in life, especially with technology. We should not just be concerned about preventing it from happening, but also how to respond when it does happen. Does the organization learn from the experience,...
Needle in the Haystack with IT Support Firms
Over the past 20+ years, I’ve worked as an IT manager, consultant, and CIO. There was one common thread in my experiences working with 3rd party technology support firms. They suck. They are not responsive, they do not communicate, they make you feel like you’re the...
Security – Sink or Swim
It seems to me that most of us are in the same security boat. I was recently discussing security with a large finance client when one of the executives brought up what he’d learned at an industry conference. Other large firms shared how they limit the risk of...
Upgrade Your Old Server Hardware or Move to the Cloud?
We are seeing more and more clients struggling with the same situation. They have an old server that is working fine, but they are worried about the increased risk of failure and potential for downtime due to hardware age and expired warranty. Is it is time to...
Why Waident?
As a leader, are you talking about the “what” and “how” of your business or the “why”? I just watched a Simon Sinek video on TED talks and am inspired to write about Why Waident. First, let me give a little background. If you haven’t discovered TED talks, you...
Did You Know…How to Change the Default Save Location in Word
Task: Word automatically saves your files in a predefined location but many people prefer to save their files somewhere else. It gets tiresome navigating through the folders to change the save location or manually moving files every time. Boost your productivity by...
Coffee and free wifi – Does it make sense?
I just read the Chicago Tribune article "Coffee shops take different approaches with laptop squatters" and it raised some interesting points and got me thinking. Does it makes sense for the business to offer free wifi and power to all of their customers? Not too long...
Waident Press Release – John Ahlberg to Join Panel at Upcoming NAREIM Conference
Glen Ellyn, IL (February 23, 2012) – Waident Technology Solutions founder and CEO, John Ahlberg, will be participating in NAREIM’s Executive Officers Spring 2012 Meeting entitled “2012 A Brave New World for Real Estate Investment Managers” in Miami, Florida, on March...
The Goldilocks Effect – Getting IT Support that’s ‘Just Right’
I frequently encounter business leaders for organizations of 100+ people who share a common complaint – how do I find IT that’s just right for my business? They are experiencing what I call “the Goldilocks Effect.” You know the children’s story where Goldi takes...
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