Waident: Your Local IT Team That Keeps Your Business Running.
Your business can’t afford downtime. As a Naperville SOC 2-certified MSP, Waident provides fast, reliable IT support that keeps your people productive, the enterprise running and data safe.
What Is Included in Our Naperville IT Support
We provide support for anything related to technology, from computers, TVs and printers to phones, smartphones, email programs, and operating systems.
- Full End User Support
- Hightouch Helpdesk available when you need it (holidays and weekends included)
- Windows & Mac
- Drivers & Updates
- “House Calls”
- Custom, Popular, & Microsoft Applications
- Technology Management
- Network
- New Hires & Terminations
We also manage Cybersecurity, Secure Cloud, IT Strategy , AI Readiness and anything else important to your business.
24/7 on call Support
1 Million+ Backups Annually
Over 270K Proactive Tickets
4.9/5 Client Satisfaction
Explore More Waident Services
Waident provides more than just responsive IT support. As a full-service MSP, we deliver end-to-end technology management from cybersecurity to AI consulting to help your business stay secure and productive.
Waident Technology Solutions in Naperville
We support the technology essential to your organization.
Delivering IT Support Wherever You Are
Why Our Clients Choose Waident to Manage Their Technology
We were able to enjoy top-tier IT support on a small company budget.
Waident Technology Solutions’ customer service is impressive!
Waident responds, find solutions, and they don’t quit until they fix it.
Why Do Clients Choose Waident?
Here are 100 Reasons Why Our Clients Chose Waident Over Other MSPs.
Our Thinking On Support
A Milestone for Excellence: Waident Successfully Completes AICPA SOC 2 Examination
I am pleased to announce that Waident successfully completed its SOC 2® (System and Organization Control 2) examination and received a report dated May 31, 2024. What is SOC 2 certification? The Service Organization Control for Service Organizations (or SOC 2)...
John Ahlberg’s Interview for ChannelPro: “Why Culture Means the Most”
John Ahlberg CEO of Waident sat down with ChannelPro to discuss how positive MSP culture has been key to Waident’s growth and success. ChannelPro and John talked about the founding of Waident and how hiring the right people is the key to your MSP's success. Waident...
Waident Celebrates 20 Years of “Sucking Less”
Waident Technology Solutions turns 20 and is recognized as one of the top IT Service providers in Chicago.