Waident: Your Local IT Team That Keeps Your Business Running.
Your business can’t afford downtime. As a Naperville SOC 2-certified MSP, Waident provides fast, reliable IT support that keeps your people productive, the enterprise running and data safe.
What Is Included in Our Naperville IT Support
We provide support for anything related to technology, from computers, TVs and printers to phones, smartphones, email programs, and operating systems.
- Full End User Support
- Hightouch Helpdesk available when you need it (holidays and weekends included)
- Windows & Mac
- Drivers & Updates
- “House Calls”
- Custom, Popular, & Microsoft Applications
- Technology Management
- Network
- New Hires & Terminations
We also manage Cybersecurity, Secure Cloud, IT Strategy , AI Readiness and anything else important to your business.
24/7 on call Support
1 Million+ Backups Annually
Over 270K Proactive Tickets
4.9/5 Client Satisfaction
Explore More Waident Services
Waident provides more than just responsive IT support. As a full-service MSP, we deliver end-to-end technology management from cybersecurity to AI consulting to help your business stay secure and productive.
Waident Technology Solutions in Naperville
We support the technology essential to your organization.
Delivering IT Support Wherever You Are
Why Our Clients Choose Waident to Manage Their Technology
We were able to enjoy top-tier IT support on a small company budget.
Waident Technology Solutions’ customer service is impressive!
Waident responds, find solutions, and they don’t quit until they fix it.
Why Do Clients Choose Waident?
Here are 100 Reasons Why Our Clients Chose Waident Over Other MSPs.
Our Thinking On Support
MSP Leadership, the Waident Way: John Ahlberg on ChannelPro’s 3 Questions
And we’re back! John Ahlberg is featured in ChannelPro’s 3 Questions series. This series offers key insights from top MSPs, vendors, and business consultants serving the IT channel. We talked about why we look for the “weird” when hiring at Waident (and how one...
Waident Technology Solutions Presents ‘Givemas’—A Holiday Giving Event in Naperville
Press Release Waident Technology Solutions Presents ‘GIVEMAS’—A New Holiday Giving Event in Naperville Waident Technology Solutions, headquartered in Naperville, a technology support and cybersecurity company, is excited to announce "Givemas"—a new initiative...
Waident Recognized on the INC. 5000™ List of Fastest Growing Companies second year in a row
2024 is truly a remarkable year for Waident! Not only did we celebrate our 20th anniversary, but we also earned a spot on the prestigious INC. 5000™ list for the second consecutive year. This year, we climbed the ranks from #3076 to #2497, surpassing 579 companies...