Waident: Your Local IT Team That Keeps Your Business Running.
Your business can’t afford downtime. As a Naperville SOC 2-certified MSP, Waident provides fast, reliable IT support that keeps your people productive, the enterprise running and data safe.
What Is Included in Our Naperville IT Support
We provide support for anything related to technology, from computers, TVs and printers to phones, smartphones, email programs, and operating systems.
- Full End User Support
- Hightouch Helpdesk available when you need it (holidays and weekends included)
- Windows & Mac
- Drivers & Updates
- “House Calls”
- Custom, Popular, & Microsoft Applications
- Technology Management
- Network
- New Hires & Terminations
We also manage Cybersecurity, Secure Cloud, IT Strategy , AI Readiness and anything else important to your business.
24/7 on call Support
1 Million+ Backups Annually
Over 270K Proactive Tickets
4.9/5 Client Satisfaction
Explore More Waident Services
Waident provides more than just responsive IT support. As a full-service MSP, we deliver end-to-end technology management from cybersecurity to AI consulting to help your business stay secure and productive.
Waident Technology Solutions in Naperville
We support the technology essential to your organization.
Delivering IT Support Wherever You Are
Why Our Clients Choose Waident to Manage Their Technology
We were able to enjoy top-tier IT support on a small company budget.
Waident Technology Solutions’ customer service is impressive!
Waident responds, find solutions, and they don’t quit until they fix it.
Why Do Clients Choose Waident?
Here are 100 Reasons Why Our Clients Chose Waident Over Other MSPs.
Our Thinking On Support
Waident Hosts Tech BBQ for Naperville High Schoolers in Partnership with KidsMatter
At Waident, we believe technology is about people. In particular, helping the next generation find their path in this world. That’s why we were excited to host a Tech BBQ at our Naperville headquarters, welcoming 25 high school students in partnership with KidsMatter....
Why Backups And MFA Are So Important For Ransomware
Two of the simplest and cheapest ways to protect your company from a ransomware attack are Multifactor Authentication and a fresh backup. Here's why. Back up everything! You are not invulnerable. Catastrophicdata loss can happen to you - one worm or Trojanis...
Waident Renews SOC 2 Certification: A Continued Commitment to Cybersecurity Excellence
Waident, a Midwest-based MSP, is proud to announce the successful completion of our latest SOC 2® (System and Organization Control 2) examination, with a final report dated May 31, 2025. By completing the SOC 2 examination once more, we keep strengthening our position...