Waident: Your Local IT Team That Keeps Your Business Running.
Your business can’t afford downtime. As a Naperville SOC 2-certified MSP, Waident provides fast, reliable IT support that keeps your people productive, the enterprise running and data safe.
What Is Included in Our Naperville IT Support
We provide support for anything related to technology, from computers, TVs and printers to phones, smartphones, email programs, and operating systems.
- Full End User Support
- Hightouch Helpdesk available when you need it (holidays and weekends included)
- Windows & Mac
- Drivers & Updates
- “House Calls”
- Custom, Popular, & Microsoft Applications
- Technology Management
- Network
- New Hires & Terminations
We also manage Cybersecurity, Secure Cloud, IT Strategy , AI Readiness and anything else important to your business.
24/7 on call Support
1 Million+ Backups Annually
Over 270K Proactive Tickets
4.9/5 Client Satisfaction
Explore More Waident Services
Waident provides more than just responsive IT support. As a full-service MSP, we deliver end-to-end technology management from cybersecurity to AI consulting to help your business stay secure and productive.
Waident Technology Solutions in Naperville
We support the technology essential to your organization.
Delivering IT Support Wherever You Are
Why Our Clients Choose Waident to Manage Their Technology
We were able to enjoy top-tier IT support on a small company budget.
Waident Technology Solutions’ customer service is impressive!
Waident responds, find solutions, and they don’t quit until they fix it.
Why Do Clients Choose Waident?
Here are 100 Reasons Why Our Clients Chose Waident Over Other MSPs.
Our Thinking On Support
Building IT That Lasts: An Interview with Waident on Security, Resilience & Trust
In this interview for Website Planet, John Ahlberg, CEO of Waident, shares the story behind the company’s early beginnings and how it pioneered a proactive approach to IT long before “managed services” became an industry norm. He discusses Waident’s philosophy of...
The Sad State of IT These Days: Why Communication Still Fails Many MSPs
When people ask about our competition, we usually say, “We don’t really run into much.” It’s not arrogance, it’s because of our unique differentiation in the market. The reality is that IT is held to a very low standard, and it’s been that way too long. In this blog...
Interview With John Ahlberg – CEO and Founder of Waident Technology Solutions
SafetyDetectives recently sat down with John Ahlberg, CEO and Founder of Waident Technology Solutions, to discuss his journey from CIO to entrepreneur and what sets Waident apart in the crowded IT services space. Over 21 years ago, John recognized a gap in the market...
