I think everyone remembers the day they get a new computer. It boots up almost immediately, rarely crashes, programs open quickly, and you are in the world of no pop-ups, viruses, or spyware. It seems that after less than a year, your technology utopia degrades to more of a reluctant acceptance of a mediocre computer experience.
So why does this happen?
Simply put, no one is managing your computers. When was the last time any general maintenance was done to your computer (defragging your hard drive, running scandisk, deleting temp files, etc.)? Do you have all of the latest Windows and Office updates? Do you run spyware and virus scans on a regular basis? Most people do not do the basics on their computer and over time, it will degrade the performance.
So what can you do?
- For starters, you can hire Waident to manage your technology. A core part of our technology managed plan is doing general proactive maintenance on all of your equipment so everyone has a computer that is in optimal working condition. We monitor, report, run routine maintenance after hours, and provide end users with people to call for anything they need, among a host of other services that are a part of the managed plan. Enough of the sales pitch for now : )
- Or you can rebuild your PC’s on a regular basis. This is actually not a terribly bad idea if you have the polices in place to accomplish this. You can create an image of a standard fully configured computer and push that out. Many large companies do this. The downside is that the end users go through some suffering if they customized their computer in any way. I do not recommend doing this overall since it does impact the end users, but I like to enforce the ability to do this if someones PC is so inoperable that it will take a long time to manually fix.
- Or you can run the maintenance routines yourself. Easy enough to do, but if you are doing it manually it can be time consuming. There is also no easy way to globally report off of who has done what to their computer so what ends up happening is that if someone complains that their PC is acting up, you end up doing the general maintenance first anyway which just takes more time away from the user being productive.
Do you want to know how well your PC’s are doing?
Give me a call or email for a free technology audit and review. We can invisibly scan all of your computers to check for missing Microsoft updates, needed maintenance routines, and other key criteria to then hand you a health report on existing computer infrastructure. The results may surprise you.