What We’re Reading…”The Checklist Manifesto”

by | Mar 12, 2012 | Uncategorized

What could be lowlier than a checklist?  It stifles creativity, squashes individual contributions, and reduces work to its lowest level…right?  Wrong.  As the book jacket for “The Checklist Manifesto: How to Get Things Right” by Atul Gawande describes, the volume and complexity of knowledge today has exceeded our ability as individuals to properly deliver it to people – consistently, correctly and safely.  Using a checklist can be a simple and powerful way to ensure that stupid but critical stuff is not missed.

Why read this book:

  • It’s quick read – and can be even quicker if you get the summary version available for Kindle (either the reader or the app for Apple or Android devices).
  • It tackles the subject of improving performance in a complex world.  Gawande makes the compelling and data-based case for using checklists, first popularized in the aviation industry as airplanes grew more complicated.  Whether you’re flying an airplane or building a skyscraper, managing a technology department or making million-dollar investment decisions, checklists can result in significantly improved outcomes with very little incremental investment and/or training.
  • It’s a really good book.  I first happened on the work of author (and surgeon) Gawande in The New Yorker magazine, where I was won over by his intelligent, incisive and personal writing.  When I saw his latest book at the library, I snatched it up, knowing I was in for some expert story telling.  I was entertained AND learned something new.

At Waident, we develop and rely on checklists every day, whether we’re onboarding a new client, configuring a new laptop, or monitoring a network.  We use them as a way increase our efficiency at delivering superior service for our clients.  You may have business processes that are plagued by errors and inefficiencies – a checklist may be just what the doctor ordered.

John Ahlberg, CEO, Waident Technology Solutions

John Ahlberg
CEO, Waident

CIO in the corporate world and now for Waident clients. John injects order and technology into business process to keep employees productive, enterprises running, and data safe.

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