With offices in Kansas City and Chicago, we help our clients close the GAP on technology support.  We are your virtual technology department, ensuring your people are productive now and in the future.

• Guard – We protect you from the time thieves of everyday technical issues.  Our helpdesk services earn 5-star ratings from clients for our technical knowledge, communication and responsiveness.  You’ll find our people speak in your language and solve problems on your timing.  Because we work in a teamed approach, you’ll get the coverage and expertise you need.  We quickly solve technical problems so your people can focus on the business, whether they’re on-site or working remotely.
• Anticipate – Using Waident Watch technology, we manage and monitor every device on your network so we know even before your users when something needs to be fixed, replaced, or updated. This enables us to address your issues proactively and work around your employees’ schedules so their down time is minimized. 
• Plan – Each quarter, we will meet with you to plan how technology will help you meet your business goals.  We will make recommendations on necessary hardware and software – whether you’re moving, growing rapidly, downsizing or upgrading.  We will be your advocate, advising you one what you need, and connecting you to trusted partners who can help you get it done.  Since we don’t mark up the products or services of outside vendors, you’re assured that our advice is in your best interest.

Learn more about Waident